Online reviews assists in bridging the gap between the traditional word-of-mouth and a viral form of feedback to influence customers’ opinions. With the emergence of online platforms, customers can share their experience with the world in just a few clicks. Nowadays, not only are reviews found on e-commerce websites such as blogs and forums, some websites are dedicated to customer reviews such as Yelp, BritainReviews, and TripAdvisor. These sources enable customers to give their opinion about products, whether positive or negative, and is a valuable asset for any company and crucial for business.

Importance of Customer Reviews

• Provides a better understanding of your customers and improves customer service

Going through the reviews left by your customers helps you to always aim towards customer satisfaction, as they help to provide your business with insights into what your customers truly want. By making use of this information, you would be able to improve your customer service and resolve the issues commonly faced by customers, thereby creating a positive experience for the consumer and helps you focus on their needs.

• Credibility and Social Proof

Humans are highly social creatures imbued with the need to know what others think before making our decisions. Online review sites help to provide this information for companies with just a few clicks.

• Provides room for companies to compete with more established ones.

Reviews enable new businesses to compete with their more established counterparts and potentially gain a positive outlook in people’s expectations. Customers generally would prefer to purchase goods from companies that have a higher rating in the mind of the general public.

• Allows customers to have a voice and creates customer loyalty

Customers that take the time to leave an online review for your products are more likely to patronize you again, especially if you consider their suggestions. Through the act of leaving a review and establishing a customer relationship, it provides customers with a voice to give positive and meaningful feedback.

• Improve rankings

Reviews tend to be an essential factor in local search. It helps businesses rank well even if they have low-quality profiles. Pages with reviews that have a keyword and/or the name of a city were found to rank higher in Google’s local rankings.

• Consumers are doing your marketing for you

Positive online reviews provided by customers are essential and can offer your business a large number of benefits in the long run that a marketing campaign can’t offer. They serve as a means of marketing at the grassroots level that keeps working long after the review has been posted. It helps to give a positive image to potential customers and creates a collective brand awareness that brings benefits in the short and long term.

• Reviews generate more reviews

When a review has been posted about a company’s product, other people are encouraged to leave their feedback. The appearance of several reviews can act to provide potential customers with the incentive to submit their opinions on a particular product or service.

The …

• We don’t review video games 

On Suomiarvostelut, we have a lot of things that you can look at. From places to eat, to websites to shop on, the dating sites, but one area that we are yet to go into is video games. 

The main reason for this is that there are already so many websites out there that provide reviews about all the different video games. But who knows, maybe one day in the future, we’ll also have video game reviews on our website. 

Today, we’ll be talking about 3 great video games of 2020. These are some of the games that have helped us through the lock down. 

• Animal Crossing 

We can’t talk about the video games of 2020 without mentioning the game that everyone is talking about. Animal Crossing. 

The name of this game might suggest that it’s only for children, but the figures have been showing quite the opposite. 

In this game, you get run your own village, and all of your citizens are cute little animals. It’s a great way to forget about everything that’s happening in the world at the moment. In times when many of us feel like we have no control over anything, it’s great to be able to be in charge of your own village. 

• Assassins Creed: Valhalla

If you want a video game that can also teach you about history then Assassins Creed really hits the spot. 

When you think of brutal and savage people throughout history, who’s one of the most obvious that comes to mind? The Romans? The Spartans? The Vikings? 

In Assassins Creed: Valhalla, you get to become a Viking. You can travel to distant lands, and pillage the place, kill your enemies and navigate through the harsh seas. 

After just 20 minutes of playing this game myself, I can now understand why our neighbours decided to do all of this stuff! 

It’s so fun! 

• Bleeding Edge

Horror, fighting, and sci-fi are all great genres for a video game. But what if I told you there is now a game that manages to combine all three? 

Bleeding edge is a video game on Xbox that allows you to pick an awesome and terrifying character   who can go on to fight against the others characters in the game. 

This is an online game, so you’ll be fighting against people from all over the planet. 

If the whole reason you play video games is to let off some steam, then put this one on your list. 

• General Information 

When you play video games, you’ll need to make that you have right equipment. And that’s why Razer is such a good store. 

You can get yourself a gaming controller, console, screen, keyboard, and mouse. As the other reviews will tell you, Razer is a gamer’s paradise. 

Of course these aren’t the only video games that have been realised in 2020. For a fuller list, read this article on Den Of Geek. Here, you can see the rest of the …